This Privacy Policy explains how Lmacwey eBike collects, uses, and discloses information about you. This Privacy Policy applies when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, our “Services”), shop in our websites, currently located at Lmacwey.com, contact our customer service team, engage with us on social media, or otherwise interact with us. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

COLLECTION OF INFORMATION

Information You Provide to Us.

We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, submit content through our Services, make a purchase, communicate with us via third-party platforms, participate in a contest or promotion, request customer support, or otherwise communicate with us. To ensure that we provide you with the best possible experience, we will store, use, and disclose personal information about you in accordance with this Privacy Policy. Personal information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user or individual (“personal information”). The types of personal information we may collect include your name, email address, postal address, phone number, credit card, and other payment information (although note that we do not store full credit card numbers as all payment transactions are processed by our third party payment processors), and any other information you choose to provide, such as your social media handles. In particular, we may collect the following categories of personal information from users of the Services and disclose such personal information with the following categories of third parties:

Category	Examples	Collected?
Identifiers.	A real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name.	YES
Protected classification characteristics.	Age and sex (including gender, gender identity, gender expression).	YES
Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
Sensitive Personal Information	Precise geolocation, Social Security number, driver’s license, state identification card, passport number, account log-in, financial account, debit card, credit card number with security, or access code or password, racial or ethnic origin, religious/philosophical beliefs, or union membership, genetic data and processing of biometric information, health and sexual orientation.	NO
Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
Internet or other similar network activity.	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	YES
Geolocation data.	Physical location or movements.	YES
Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	YES
Professional or employment-related information.	Current or past job history or performance evaluations.	NO
Non-public education information.	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
Inferences drawn from other Personal Information.	Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	YES

 

Information We Collect Automatically When You Interact with Us.

When you access or use our Services or otherwise transact business with us, we automatically collect certain information, including:

• Activity Information: We collect information about your activity on our Services, such as items you look at on our website, search terms you enter, session recordings, and other activity on our Services.

• Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.

• Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.

• Location Information: We may collect information about the precise location of your device. You may stop the collection of precise location information at any time (see the Your Choices section below for details).

• Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness (such as opening of emails, forwarding of emails, clicking of links, and time, date, and frequency of activity). For more information about cookies and how to disable them, see the Your Choices section below.

Information We Collect from Other Sources.

We obtain information from third-party sources. For example, we may collect information about you from payment processors, advertising networks, e-commerce platforms, social media providers, and data analytics providers.

Information We Derive.

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer that you may qualify for free shipping thresholds or are looking to purchase certain products based on your browsing behavior and past purchases. 

USE OF INFORMATION

We use the information we collect to provide, maintain, and improve our Services. We also use the information we collect to:

• Process transactions and returns, and send you related information, including confirmations, receipts, invoices, customer experience surveys, and recall notices;

• Personalize and improve your experience on our Services;

• Send you technical notices, security alerts, and support and administrative messages; 

• Respond to your comments and questions and provide customer service;

• Communicate with you about products, services, and events offered by Lmacwey eBike and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);

• Provide and administer our loyalty program;

• Monitor and analyze trends, usage, and activities in connection with our Services; 

• Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below);

• Personalize the advertisements you see when you use our Services based on information provided by our advertising partners;

• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards; 

• Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Lmacwey eBike and others;

• Debug to identify and repair errors in our Services; 

• Comply with our legal and financial obligations; and

• Carry out any other purpose described to you at the time the information was collected.

The length of time Company intends to retain personal information, including sensitive information, if any, is for as long as reasonably necessary to carry out Company’s intended business purpose for such information.

USE OF COOKIES

This website uses cookies to better the user’s experience while visiting the website. A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website. This website uses a cookie control system allowing the user to the website to confirm the use of cookies on their computer/device.

Cookies are small files saved to the user's computer hard drive that track, save, and store information about the user's interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website. Cookies are used for shopping cart fulfillment and abandoned cart engagement. Cookies can be disabled through your web browsing software.

This website uses tracking software to monitor its visitors to better understand how they use it. This software includes by Google Analytics which uses cookies to track visitor usage (you can read Google's privacy policy at the following link: https://policies.google.com/privacy). The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save, or collect personal information. Additionally, we partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. We use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links, or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved, or collected. We work with a number of third party services to ensure your shopping experience on Lmacwey.com is optimal. All relevant third parties have their own privacy policies. All requests regarding our privacy policy and personal information stored should be directed to privacy@lmacwey.com.

DISCLOSURE OF INFORMATION

We disclose personal information in the following circumstances or as otherwise described in this policy:

• We disclose personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, and marketing and advertising.

• If you submit a product review or post content in another public area of our Services, we disclose this information publicly on our Services.

• We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.

• We may disclose personal information if we believe that your actions are inconsistent with our T&Cs or other user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Lmacwey eBikes, our users, the public, or others.

• We disclose personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.

• We may disclose personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• Personal information is disclosed between and among Lmacwey eBike and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.

• We disclose personal information with your consent or at your direction.

• We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

ADVERTISING AND ANALYTICS

We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Lmacwey eBike and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted towards your interests on our Services and other websites, and better understand your online activity.

We also work with third parties to serve ads to you as part of customized campaigns on third-party platforms (such as Facebook and Instagram). As part of these ad campaigns, we or the third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.

CHILDREN

Our Services are not designed for children under the age of sixteen (16). If you have reason to believe that a child has provided personal data to us, please contact us. If we are aware of any personal information that we have collected about children, we will take steps to securely remove it from our systems.

LINKS TO OTHER WEBSITES AND THIRD-PARTY CONTENT

We may provide links to third-party websites, services, plug-ins and applications, such as Facebook, Instagram, Pinterest, TikTok, and Twitter, that are not operated or controlled by Lmacwey eBike. This Privacy Policy does not apply to such third-party services, and we cannot take responsibility for the content, privacy policies, or practices of third-party services. We encourage you to review the privacy policies of any third-party services before providing any information to or through them.

The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” or “Share” button, the Twitter “Tweet” button, the Pinterest “pin,” the Instagram “post” or “story” or to TikTok) which let you share actions you take on our Services with other media. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

TRANSFER OF INFORMATION TO THE UNITED STATES AND OTHER COUNTRIES

We do not warrant or represent that this Privacy Policy or the Services’ use of your personal information complies with the laws of every jurisdiction. To provide you with our Services, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

YOUR CHOICES

Account Information.

You may update and correct certain account information at any time by logging into your account on Lmacwey.com or emailing us at privacy@Lmacwey.com.

Location Information.

We collect your precise location information, however, you can stop the collection of this information at any time by contacting customer service or emailing privacy@Lmacwey.com. If you stop our collection of this location information, some features of our Services may no longer function properly.

Cookies.

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Communications Preferences.

You may opt out of receiving text messages or promotional emails from Lmacwey eBike by following the instructions in those communications or by managing your communication preferences in the preference center. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

CONTACT US

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@Lmacwey.com