• Series#16/20 is simplized style. suitable for daily step through;
• Series#20s is standard style. suitable for daily travel;
• Series#16pro/20pro is pro-style, smarter and more power. suitable for mountain and city road.

Sure. The following accessories are already delivered together with your Lmacwey E-Bike:

• spokes reflectors and a seat reflector
• additional front and rear lights
• battery charger
• pair of fenders

We have also launched new accessories available directly from the website. Click on the button here. Discover our accessories More accessories and spare parts will become available there in the future.Our bike can also be compatible with some third-party accessories available on the market. Adding third-party accessories may void your bike’s warranty.

• No, the charger is only suitable for charging Lmacwey bikes. Meantime, you can't use another unspecific charger to charge a Lmacwey E-bike either.

• Yes, but check for the accessory’s compatibility before installation. Lmacwey will not be responsible for any damage caused by non-Lmacwey accessories.

• You can change any component/accessory if you want, such as changing a softer saddle, but all these changes in the component/accessory will be not within warranty anymore.

• 2~7 business days.For pre-orders, please refer to the shipping date on the product page. A shipping confirmation email will be sent to your email once the order has shipped. The carrier is FedEx/UPS/DHL. Once the items arrived in our warehouse, please allow 2~7 business days for your shipment to arrive at your address. For any third-party shipping, we cannot provide any additional shipping information or documentation. Any delivery dates provided by Lmacwey are estimates.

• The Lmacwey Ebike will arrive at your doorstep 80% assembled. Unpacking and assembling will take about 10-15 minutes. All you have to do is unfold the bicycle, and after adjusting the handlebars and seats, lock the folder tightly. You will find clear instructions and the necessary tools in the accessory box in your packaging. The process of assembled should not take longer than 15 minutes.

• Sure, your order can be canceled before the goods are dispatched.
• 1. If you haven't received the shipping notification, you can cancel or modify this order by contacting our customer service by email. Our customer service will help you cancel or modify the order within 24 hours after receiving your email.
• 2. If you have received the shipping notification, please note that we cannot cancel or modify orders anymore. Therefore, please wait for your package to arrive and you may either keep it or contact us to return to a refund.
• Learn more:https://www.lmacwey.com/pages/return-policy

We sell our bikes online to enable us to offer a very competitive price and maintain a direct relationship with our customers.If you're wondering where we deliver our bikes, you can find all the countries and regions here.